ICA’s corporate strategy is based on six long-term strategic themes which together provide a foundation for all of ICA Gruppen’s operations. One of these themes is excelling in corporate responsibility. This is to be reflected in everything the Group does. One of the ten strategic priorities for 2014 is to help customers make sustainable choices.
ICA is constantly working to raise the level of its sustainability work by taking a lead on important issues in the areas of the environment, quality, health, ethical trade and social commitment. This strengthens ICA as a player in the grocery retail market, and the hope is to inspire others and create value for society as a whole and for customers.
In 2012 ICA began publishing externally reviewed quarterly reports on sustainability work at Group level. The idea was to be transparent, to develop the Group's own sustainability work and at the same time to contribute to positive change in the sector.
At operational level, ICA has come a long way in its work to ensure a sustainable value chain. In addition to the success in securing quality and environmental certification for the Swedish sourcing and logistics processes, 342 ICA stores out of a total of 1,321 stores are now certified to the Swedish standard for food handling in stores and 180 Swedish ICA stores carry the Swan eco-label.
In 2013 a tool called ICA Retailers for the Environment was launched in Sweden. The aim is to support stores in their efforts to reduce their environmental impact. During the year ICA Retailers for the Environment was introduced at 23 Swedish ICA stores. Apart from these, some 80 stores began efforts to introduce the tool.
Also during the year, ICA Global Sourcing – ICA’s sourcing business in Asia – achieved quality and environmental certification to ISO standards for its sourcing processes, and ICA’s central warehouse in Norway was quality certified to the BRC S&D standard. ICA will continue to work towards quality and environmental certification of sourcing and logistics processes in Norway and the Baltic countries.