ICA aims to excel in corporate responsibility. ICA’s sustainability work is based on the three key words transparency, credibility and traceability, and on ICA’s seven Good Business position statements.

Transparency means giving the outside world full insight into ICA’s sustainability work. To achieve this ICA works continuously to communicate what has been done and what remains to be done in this area, for instance through quarterly reports on the sustainability work. Credibility is based on an awareness at ICA of the Group's responsibilities and opportunities for influence, and of the organisation’s strengths and weaknesses in this area. An emphasis on traceability makes it clear where the products come from, how they have been transported and stored, what they contain and how the suppliers run their businesses.

ICA’s Good Business – the basis of all operations 

ICA has signed up to the United Nations Global Compact and has committed to its ten principles covering human rights, labour conditions, the environment and anti-corruption. This is being implemented through the seven position statements in ICA’s Good Business, which have been adopted by ICA's Executive Management and serve as the foundation for the Group’s sustainability work. All governing bodies and employees are trained in the ICA Good Business values, both via web training and through special efforts.

Policies and guidelines are linked to this foundation and explain how each of these positions is put into practice.

The basis of ICA’s sustainability work

ICA has signed up to the UN Global Compact and supports the following ten international principles.

Businesses should:

  1. Support and respect the protection of internationally proclaimed human rights.
  2. Make sure that they are not complicit in human rights abuses.
  3. Uphold the freedom of association and the effective recognition of the right to collective bargaining.
  4. Eliminate all forms of forced and compulsory labour.
  5. Effectively abolish child labour.
  6. Eliminate discrimination in respect of employment and occupation.
  7. Support a precautionary approach to environmental challenges.
  8. Undertake initiatives to promote greater environmental responsibility.
  9. Encourage the development and diffusion of environmentally friendly technologies.
  10. Work against corruption in all its forms, including extortion and bribery.

ICA’s Good Business values form the basis of the Group’s sustainability work. Together with the long-term strategic themes they are essential to achieving the Group’s vision and mission.

ICA will:

  • be driven by profitability and high ethical standards
  • listen to customers and always base decisions on their needs
  • nurture diversity and growth among its employees
  • maintain an open dialogue internally and with the community
  • ensure quality and safe products
  • promote a healthy lifestyle
  • adopt sound environmental practices to promote sustainable development.
  • The Business Ethics Policy describes ICA’s guidelines on suppliers and partners, gifts and bribes, fair competition and shareholdings.
  • The Sustainability Policy describes ICA’s overall position on quality and environmental standards, health, socially responsible manufacturing, producer responsibility, local production, product traceability, animal welfare, biodiversity, eco-labelled products, pesticides, packaging and additives.
  • The Personnel Policy describes ICA’s position on employees.
  • Separate policies also govern new store openings, customer-related marketing issues, sponsorship and disclosures.

*A number of financially related policies govern the Group’s financial exposure.