During the year ICA became a member of the Business Social Compliance Initiative (BSCI). The BSCI is a business-driven initiative that aims to improve working conditions in the supply chain by providing common tools and monitoring methods. ICA was previously represented via its former owner Royal Ahold.

During the year ICA Sweden signed the Bangladesh Accord, which is intended to improve the conditions and safety of workers in the textile industry in Bangladesh. The Bangladesh Accord is a binding agreement between trade unions, voluntary organisations and companies in the textile trade to carry out a programme of measures to address a number of important health and safety issues over a five-year period. Some 100 companies and brands have now signed the agreement. The International Labour Organisation (ILO) is acting as independent chair of the initiative.