ICA's sustainability work

ICA is very aware that it has a responsibility from field to fork. Sustainability work is a strategic priority and is integrated into all of the Group’s operations. This builds confidence in the company in its communities and contributes to long-term profitability.

ICA is a sustainable company with a solid financial footing, a commitment to the environment and strong social engagement. Achieving this requires targeted work to continually develop the company as a responsible operator. This work rests on strong shared values and a belief that every link in the chain is important, from supplier to employee and customer.

Sustainability work is important in both the short and the long term. The core issue is how the supply of food resources can be secured in the future. Action must be taken today in order to ensure there is sufficient produce for the coming years.

It is also important that ICA acts responsibly in order to win customers’ confidence. Every two years a customer survey is carried out on sustainability issues in the retail trade in ICA’s five markets. The results of the latest survey show that customers still attach most importance to the company being open, honest and transparent.

For the employees it is important that ICA is an employer that shoulders its responsibilities. This is true of both current and future employees.

Sustainability work is also important for achieving long-term profitability. Working on sustainability issues is essential to the Company’s long-term survival.

ICA’s Good Business

ICA has signed up to the United Nations Global Compact and has committed to its ten principles covering human rights, labour conditions, the environment and anti-corruption. This is being implemented through the seven position statements in ICA’s Good Business, which have been adopted by ICA’s Executive Management and serve as the foundation for the Group’s sustainability work. All governing bodies and employees are trained in the ICA Good Business values, both via web training and through special efforts.

Policies and guidelines are linked to this foundation and explain how each of these positions is put into practice.

ICA’s Good Business guidelines mean that ICA will:

  • Be driven by profitability and high ethical standards
  • Listen to customers and always base decisions on their needs
  • Nurture diversity and growth among its employees
  • Maintain an open dialogue internally and with the community
  • Ensure quality and safe products
  • Promote a healthy lifestyle
  • Adopt sound environmental practices to promote sustainable development

ICA’s sustainable product range

ICA supplies its stores with brand name products as well as private label products. The first private label was launched back in 1922. Today, the following lines are an important part of the company’s sustainability work:

  • ICA Gott liv, a line of healthy options
  • ICA I love eco, the organic product line
  • ICA Skona, an environmentally focused line, including detergents and cleaning products
  • ICA private label products with ethical labels are clearly marked so that customers can find them easily (UTZ, Rainforest Alliance and Fairtrade)