How ICA's sustainability work is managed

The overarching strategic direction of ICA’s sustainability work is set at Group level and managed through strategic planning and business planning processes. Ultimate responsibility for sustainability issues rests with ICA Gruppen’s CEO.

Since 2005 the Business Ethics and Policy Committee (BEPC) has supported Executive Management. The Committee suggests sustainability priorities and monitors ethical dilemmas, risks and public opinion. ICA’s Good Business values and the associated policies and guidance are evaluated and revised continuously to remain effective and maintain support in day-to-day operations. Executive Management decides on policies prepared by the Committee. The Committee sets the guidelines if there is consensus, if there is no consensus, Executive Management decides the guidelines. This cross-organisational team is led by the head of the Corporate Responsibility department in Sweden. An annual review is made to the Board on ICA's sustainability work related to ICA's Good Business. The substrate includes risk analysis, ethical dilemmas and deeper training on specifically identified areas. BEPC prepare the substrate which is presented by ICA's SVP CR.

The line organisation can pass on issues to the appropriate policy owner, who informs and involves the Committee when needed. Every employee is responsible for adhering to ICA’s Good Business and is encouraged to report any irregularities in respect of ICA’s Good Business and related policies. If detected early, ICA has a better chance of preventing incidents and taking action. This benefits not only ICA as a company, but also employees and other stakeholders. ICA has an internal system for the protection of so-called whistleblowers, so that employees and managers who become aware of irregularities and do not wish to report them through normal channels can do so.