Operations

With a focus on groceries

At the heart of the ICA Gruppen’s operations is grocery retail, and our grocery stores are the core of our business. Around our stores we have built up a number of operations which, individually or in combination, contribute to our attractive customer offering and our stable market position.


CEO comments

The creation of ICA Gruppen was a major event in 2013. Now, as we lay the foundation for something new, we do it with the vision of making our customers’ lives a little easier.

Goals and strategies

ICA Gruppen’s vision is to make every day a little easier. The overall goal is to firmly establish our position as the leading retailer focusing on food and meals. The Group strategy establishes the frameworks and priorities for everything we do to secure our position for the long term.

Business model

ICA Gruppen AB is one of the Nordic region’s leading retailers with its own and retailer-owned stores, mainly located in Sweden, Norway, Estonia, Latvia and Lithuania.

ICA Sweden

More customers, increased sales and positive private label development all show that our customers continue to appreciate ICA. Combined with increasingly efficient logistics, this resulted in an even stronger year for ICA Sweden.

ICA Norway

2013 was another weak year for ICA Norway. The main emphasis during the year was on improving operational efficiency while increasing sales and customer traffic to the stores.

Rimi Baltic

The main strategic priorities in 2013 included further strengthening the Rimi brand, increasing private label sales and continuing the store upgrades – all for the purpose of creating a more attractive customer offering.

ICA Bank

In 2013 ICA Bank continued to operate in line with the established strategy. Due to continuous and long-term investment in the offering, enhancing the digital channels and a sustained focus on simplicity, in 2013 the bank not only had the most satisfied customers in the banking market but also saw profits improve.

ICA Real Estate

ICA Real Estate is one of the largest commercial real estate companies in the Nordic region focusing on retail properties. The overall purpose of ICA Real Estate is to meet the Group’s long-term need for properties in the right locations in Sweden and Norway.

The portfolio companies

In addition to the grocery retail operations, ICA Bank and ICA Real Estate, ICA Gruppen also owns, wholly or partly, a publishing company and four retail companies.